Last updated: 6 September 2026

1. THESE TERMS

   1. These terms are an agreement between you and BreakFee™ Ltd, company number SC834536, registered in Scotland at First Floor 4 Earls Court, Earls Gate Business Park, Grangemouth, FK3 8ZE ("BreakFee", "we", "us" or "our").

   2. By creating an account you accept these terms. If you do not accept them, do not use BreakFee.

   3. Our Privacy Policy and Cookie Policy form part of these terms.
      
      

2. WHO CAN USE BREAKFEE

   1. You must be 18 or over and able to enter a contract. BreakFee is built for individuals: freelancers, solopreneurs and side hustlers. You may use it to represent your own work and your own reputation.

   2. One account per person. Do not create an account on behalf of someone else or use a name that is not yours.
      
      

3. EARLY ACCESS

   1. BreakFee is in early access. Features are incomplete, some are still being built, and things will change. We aim to keep the service available and we do not guarantee that it will be.

   2. We may add, alter or withdraw features. Where a change materially and adversely affects a feature you are paying for, we will give you reasonable notice before it takes effect, and clause 5 and clause 13 explain your right to cancel and any refund that applies in that case.

   3. If something breaks, tell us via our contact form and a person will read it.
      
      

4. YOUR ACCOUNT

   1. Keep your login details to yourself. You are responsible for what happens on your account. Tell us straight away if you think someone else has access.

   2. Your profile URL slug is yours while your account is active. If you delete your account, the slug may become available to someone else. We may reclaim a slug that impersonates another person or brand, or that we reasonably consider abusive.
      
      

5. PLANS AND PAYMENT

   1. The free plan costs nothing and does not expire. Current limits are five manual submissions a month, ten review requests for the lifetime of the account, and unlimited imports from connected Google and Facebook accounts.

   2. Builder is our paid plan. It costs £19 per calendar month, or £200 per 12-month period, in each case paid in advance. Annual billing at £200 is £28 less than twelve monthly payments of £19 (£228), a saving of approximately 12.3%.

   3. Our prices are stated exclusive of VAT. Where VAT or any other tax applies, we will show the total amount payable, including VAT and any other applicable taxes, clearly and prominently before you commit to payment. Any invoice or receipt will be available in your account.

   4. Auto-renewal: both the monthly and the annual Builder plans renew automatically, the monthly plan each month and the annual plan every 12 months, unless you cancel. Before you subscribe we will tell you the renewal date, the renewal price, the billing interval and how to cancel, and you authorise us to charge your nominated payment method at the start of each billing period.

   5. Cancellation: you can cancel Builder at any time from your account settings. Cancellation takes effect at the end of the billing period you have already paid for, you keep Builder access until then, and no further renewal payment will be charged once cancellation takes effect.

   6. Refunds: payments for Builder are non-refundable once paid. If you cancel part-way through a paid period, you retain Builder access until the end of that period but no pro-rata or other refund is due, except where required by law. We will refund any charge that results from a BreakFee billing error, and any duplicate charge, in full. This clause does not affect any refund or cancellation right you have by law .

   7. Failed payments: if a payment fails, we will attempt to take it again and give you a grace period of seven days to update your payment method. We will give you notice before we suspend or downgrade Builder functionality for non-payment, and you can restore Builder by paying the outstanding amount.

   8. Changes to prices and plan limits: we may change our prices and our plan limits. If a change affects a plan you are paying for, we will give you at least 30 days' notice before it applies to you. A change will not increase the price of a paid annual term you are already in unless you expressly agree, and you may cancel before an increase or a materially adverse change to your plan takes effect, in which case you will retain Builder access until the end of the then-current paid billing period but no pro-rata or other refund is due, except where required by law. This clause does not affect any cancellation or refund right you have by law.

   9. Free trials and promotional pricing: if we offer a free trial or promotional price, we will tell you its duration, the price that applies afterwards, that it converts automatically to a paid subscription unless you cancel, and how to cancel before you are charged.

   10. Your cancellation rights as a consumer: if you are a consumer, you have a statutory right to cancel a distance contract within 14 days. Because Builder is a service you can use immediately, we will ask for your express request to begin during the cancellation period and tell you that, if you then cancel within those 14 days, you must pay for the service already supplied up to cancellation. We will provide the applicable pre-contract information and confirm your subscription on a durable medium. Nothing in these terms affects your statutory cancellation rights.
       
       

6. YOUR CONTENT

   1. You keep ownership of everything you put on BreakFee: your profile information, your reviews, and anything you submit for verification.

   2. You give us a licence to host, store, display, reproduce and distribute that content so we can run the service. That includes showing your profile publicly, listing you in the directory, and letting search engines index your public profile. The licence lasts as long as your content is on BreakFee and ends when you delete it, apart from copies already made by third parties and copies in our backups until they are overwritten.

   3. You confirm that you have the right to give us this content and that displaying it publicly will not breach anyone else's rights.
      
      

7. REVIEWS AND VERIFICATION

   1. What we check: when you submit a review manually, a member of our team compares it against the source you provided. We look at whether the review exists where you say it does, whether it is about you or your work, and whether the wording matches. This usually takes up to 48 hours.

   2. What we do not check: we do not investigate whether the opinion in a review is accurate, whether the project happened as described, or whether the reviewer had a good reason for their view. Verification tells a reader that the review is real and traceable to a source. It says nothing about whether the reviewer was right.

   3. Reviews imported from Google and Facebook come directly from those platforms and are shown as they appear there. We do not edit them.

   4. Refusal and removal: we may refuse or remove any review, and we may reverse a verification decision, where we cannot verify it, where we reasonably consider it fabricated or incentivised, where it contains unlawful content, or where we are required to do so by law. Where we refuse or remove a review, we will tell you and give a reason, and you may ask us to reconsider by contacting us, unless we are prevented by law or the case involves urgent fraud, illegality or safety concerns, in which case we may act first and explain afterwards where we can.

   5. Do not submit fake reviews: writing your own reviews, paying for them, trading them, or getting someone to write a review of work they did not receive is a serious breach of these terms. Fake reviews may also breach UK consumer protection law, including the Digital Markets, Competition and Consumers Act 2024. If we find fabricated reviews on your profile we will remove them and may close your account.
      
      

8. CONNECTED ACCOUNTS

   1. You may connect Google Business Profile, Facebook Pages and Gmail. Each connection is subject to that provider's own terms as well as ours.

   2. You are responsible for having the right to connect the accounts you connect. If a provider changes its terms, its APIs, or its approval decisions, features that depend on them may stop working. That is outside our control.

   3. You can disconnect any account at any time from your settings.
      
      

9. REVIEW REQUESTS

   1. The review-request feature sends email from your own Gmail account. The message goes out as you, and you are responsible for it.

   2. Before you send a request, make sure the recipient is a real past client, that you have a lawful basis to email them and have given them any privacy information they are owed, and that you comply with the marketing and privacy rules that apply where they are.

   3. Do not use this feature for cold outreach, sales, bulk messaging, repeated chasing, or anything other than asking a past client for a review. Our product controls are designed to prevent this, and we may suspend the feature on your account if we see it being misused.

   4. We are not responsible for what a client writes in reply, or for what they do with your request. A recipient can ask us to delete their details or suppress further contact, and we will act on that request.
      
      

10. WHAT YOU MUST NOT DO

    1. Do not claim work, reviews or credentials that are not yours, and do not impersonate another person or business. Do not submit fabricated, purchased or traded reviews. Do not upload content you have no right to share, including confidential client material, and do not publish anything unlawful, defamatory, discriminatory, obscene or harassing.

    2. Do not scrape, crawl or bulk download the directory or other users' profiles. Do not try to break, overload, reverse engineer or gain unauthorised access to the service. Do not resell or white label BreakFee, and do not use it to run profiles on behalf of other people as an agency.

    3. We may suspend or close any account that breaches this clause 10, and we may remove content, in each case giving notice and a reason where we can and acting immediately where a breach is serious.
       
       

11. THE DIRECTORY

    1. Your profile is listed in the public directory by default. When you create your account we show you a clear disclosure of which fields are public, and you can turn the directory listing off, and adjust the visibility of individual fields, in your settings. Your profile link will keep working for anyone you send it to even if your listing is off.

    2. The directory exists so clients can find freelancers. We decide how it is ordered, searched and presented, and we may change any of that. Priority placement is a Builder feature and is not a guarantee of enquiries or work.

    3. We are not a marketplace. We do not introduce you to clients, take a commission, get involved in your contracts, or have any part in work you win through the directory.
       
       

12. OUR INTELLECTUAL PROPERTY

    1. BreakFee, our logo, the software, the design and the content on our website belong to us. These terms give you permission to use the service and nothing more. Do not copy our software or use our branding without written permission.
       
       

13. ENDING THINGS

    1. You can leave whenever you like. Delete your account from your settings. This permanently removes your profile, your imported reviews and the content you submitted, and it cannot be undone.

    2. We can end or suspend your access if you breach these terms, if we reasonably suspect fraud, or if we stop offering the service. Where a breach is serious or we are required to act by law, we may act immediately. Otherwise we will give you reasonable notice.

    3. If we stop offering the service, or stop offering Builder, we will give you reasonable advance notice where we can and a reasonable window to export your data. No refund is due except where required by law. This does not affect any refund or cancellation right you have by law.   

    4. The clauses that by their nature should survive termination will survive it, including clauses 6, 12, 14, 15 and 17.
       
       

14. WHAT WE DO NOT PROMISE

    1. BreakFee is provided as it is. We do not promise that the service will be uninterrupted, error free, or that it will win you work.

    2. We do not warrant the accuracy, honesty or fairness of any review on the platform, whether verified or not. Verification confirms that a review is traceable to a source. It is not an endorsement of the reviewer, the freelancer, or the work.

    3. If you hire someone you found in our directory, that arrangement is between the two of you. We are not a party to it.

    4. To the fullest extent the law allows, we exclude all warranties and conditions not expressly set out in these terms. If you are a consumer, this clause 14 does not affect the statutory rights you have that cannot be excluded, including our duty to provide any service to you with reasonable care and skill.
       
       

15. LIABILITY

    1. Nothing in these terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) breach of the statutory duty to provide services with reasonable care and skill or binding pre-contract information to a consumer, to the extent it cannot lawfully be limited; (d) liability arising from personal-data protection claims to the extent it cannot lawfully be limited; or (e) any other liability that cannot lawfully be excluded or limited.

    2. Subject to clause 15.1, we are not liable for lost profits, lost business, lost opportunities, lost data, or any indirect or consequential loss.

    3. Subject to clause 15.1, our total aggregate liability to you arising out of or in connection with these terms, whether in contract, delict, misrepresentation, restitution, breach of statutory duty or otherwise, shall not exceed the greater of £200 and the total amount paid by you to us in the 12 months immediately preceding the event giving rise to the claim. This cap is aggregate and not per claim. 

    4. If you are a consumer, you have legal rights that these terms do not affect, and nothing in these terms excludes or limits those rights.
       
       

16. YOUR RESPONSIBILITY TO US

    1. If a third party brings a claim against us that arises out of content you put on BreakFee, review requests you sent that you should not have sent, or your breach of these terms, you agree to cover our reasonable and evidenced losses and legal costs in dealing with that claim, to the extent they are caused by your act, omission or breach.

    2. This clause 16 does not apply to any loss or cost caused by our own breach, negligence, or a decision we make about the platform, and it does not require you to cover losses that are not a foreseeable result of the matter concerned.
       
       

17. GENERAL

    1. Changes: we may update these terms. If a change is material, we will email you at least 14 days before it takes effect. You may terminate your account before a materially adverse change takes effect, and if you are paying for Builder clause 5.6 applies. If you continue to use BreakFee after the change takes effect, you accept the new version.

    2. Transfer: we may transfer these terms as part of a sale or reorganisation, and we will not do so in a way that reduces your rights under them. You may not transfer your account to someone else.

    3. Severability: if any part of these terms is found unenforceable, the rest still applies.

    4. No waiver: if we do not enforce something straight away, we have not given up the right to enforce it later.

    5. Law and jurisdiction: these terms are governed by the law of Scotland and the Scottish courts have jurisdiction. If you are a consumer resident elsewhere in the UK or in the EU, you keep the protection of the mandatory laws of your country and may bring proceedings there.
       
       

18. CONTACT

    1. BreakFee™ Ltd, First Floor 4 Earls Court, Earls Gate Business Park, Grangemouth, Scotland, FK3 8ZE. Email: jason@breakfee.com.